When it comes to roofing, finding the right contractor is essential. Whether you need a new roof, repairs, or maintenance, your roof is a major investment in the safety and value of your home. Choosing a reliable and experienced roofing contractor can be overwhelming, but it doesn’t have to be. At Les Jones Roofing, we believe in empowering homeowners with the information they need to make informed decisions. In this guide, we’ll walk you through the key factors to consider when choosing a roofing contractor.

1. Look for Proper Licensing and Insurance

Why It Matters:
A reputable roofing contractor should be licensed and insured to perform work in your area. This protects you, your home, and the contractor if anything goes wrong during the project.
What to Check
  • License: Ensure the contractor is licensed by the appropriate local or state authorities.
  • Insurance: Verify that they carry general liability insurance and worker’s compensation. This ensures that you’re not liable for any accidents or damages that occur during the roofing project.

Professional Tip: Always ask to see proof of both license and insurance before hiring a contractor.

2. Check Reviews and References

Why It Matters:
Customer reviews and references are a powerful tool when assessing the credibility and quality of a roofing contractor. Positive feedback from past clients is a strong indicator of reliability and professionalism.
What to Check:
  • Online Reviews: Look at trusted review sites. Pay attention to comments about workmanship, customer service, and timeliness.
  • References: Ask the contractor for a list of references. A good contractor will gladly provide you with names of past clients who can vouch for their work.


Professional Tip: Don’t just focus on the overall rating. Read through specific comments to understand how the contractor handles challenges and customer service.

3. Evaluate Their Experience and Expertise

Why It Matters:
Experience matters, especially when it comes to roofing. A contractor with years of experience is more likely to handle unexpected issues effectively and efficiently.
What to Check:
  • Experience in Your Roof Type: Roofing comes in many styles—shingle, metal, flat, etc. Make sure the contractor has experience working with the type of roof you have or are planning to install.
  • Specialty Areas: If you’re dealing with a specific issue (like storm damage, leaks, or insulation problems), look for a contractor who specializes in that area.
Professional Tip: Ask how long the contractor has been in business and how many projects they’ve completed in your area. An experienced contractor will be familiar with local weather conditions and building codes.

4. Ask About Warranties and Guarantees

Why It Matters:
A good roofing contractor stands behind their work. Warranties and guarantees offer peace of mind that you won’t be left with unexpected expenses or problems after the job is done.
What to Check:
  • Workmanship Warranty: This covers any issues that arise due to poor installation.
  • Manufacturer’s Warranty: If you’re using specific materials, make sure the contractor provides information on the manufacturer’s warranty for those materials.
Professional Tip: Ask how long the contractor has been in business and how many projects they’ve completed in your area. An experienced contractor will be familiar with local weather conditions and building codes.

5. Get Detailed, Written Estimates

Why It Matters:
A written estimate ensures that both parties are on the same page when it comes to costs, materials, and timelines. It also helps you avoid unexpected price increases once the project is underway.
What to Check:
  • Comprehensive Breakdown: The estimate should list everything included in the project, such as materials, labor, cleanup, and any additional costs.
  • Timeline: Make sure the estimate includes a timeline for the project’s start and completion
Professional Tip: Beware of significantly low estimates. While everyone loves a bargain, extremely low prices may indicate subpar materials or lack of experience.

6. Ensure Communication and Customer
Service Are Top-Notch

Why It Matters:
Effective communication is key to a successful roofing project. A reliable contractor will keep you informed at every stage of the process and address any concerns promptly.
What to Check:
Responsiveness: How quickly does the contractor respond to your initial inquiry? Are they willing to answer your questions and provide detailed explanations?
Professionalism: From the first meeting to the completion of the project, the contractor should maintain a high level of professionalism in communication and appearance.
Professional Tip: A contractor who communicates clearly and promptly is more likely to be organized and professional throughout the job.

7. Trust Your Gut

Why It Matters:
Sometimes, your instincts can tell you a lot about a potential contractor. If something feels off or you don’t feel comfortable with their approach, it’s okay to walk away and keep searching for the right fit.
What to Check:
  • Comfort Level: Do you feel confident that this contractor understands your needs and concerns?
  • Transparency: Are they open about potential issues, timelines, and costs?
Professional Tip: Trust your judgment. It’s essential to feel comfortable with the contractor you hire, as they’ll be working on a major aspect of your home.

Make the Right Choice with Les Jones Roofing

Selecting a roofing contractor is an important decision that requires careful consideration. At Les Jones Roofing, we understand the significance of this investment, which is why we pride ourselves on our experience, transparency, and commitment to customer satisfaction. We offer detailed estimates, top-quality craftsmanship, and expert advice to ensure your roofing project is completed on time, within budget, and to your exact specifications.

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